Remote Control

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Use your finger or a flat head screwdriver to slide open the compartment on the plug. The fuse should pop out with a small amount of force. Replace the fuse with a new one found in your parts replacement kit that was included with your pre-lit Christmas tree. Slide the cover of the compartment to close.

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To set up the receiver (outlet) with connecting device. Removes the plastic battery tab from the battery compartment in the back of the remote control to active the DC 12V Type A23 pre-installed battery. Press "Clear" ON button on the transmitter to turn the "Clear" receiver ON and press OFF button on the transmitter to turn the receiver OFF.

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Incidents/Injuries: Balsam Hill has received 10 reports of the Christmas tree's remote control receiver box overheating and melting. No injuries were reported. Sold At: Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550. Importer: Balsam Hill LLC, of Redwood City, Calif.

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Step 1 | Assemble Tree Stand. Balsam Hill's included tree base folds out into an X-shape comprised of four legs. Turn the eyebolt into the stand just enough to ensure the legs cannot fold back together. Step 2 | Secure the Tree. Insert the bottom section of the tree into the base then tighten the eyebolt completely.

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Options. If your pre-lit Christmas tree is not working and the power button on the remote is not functioning, there are a few possible causes and solutions: Dead batteries: The first thing to check is the batteries in the remote. If the batteries are dead, the remote will not be able to transmit a signal to the tree and the lights will not turn on.

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If you still have questions, call us toll-free at 888-55-BALSAM (888-552-2572). Our customer support specialists are available 7 days a week between 5am-7pm PT. Live chat is available Monday through Friday, 5am-7pm PT. From a desktop or tablet, select the chat icon . Find answers to your product-related questions and get expert assistance.

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1. Remove and discard plastic tabs from candle and remote control battery compartment. 2. Turn on the switch on the bottom of candle and candle will light up. 3. To turn candle on and off, point remote directly at candle and use remote control ON/OFF buttons. 4. You have 4 TIMER options: Option 1 - 2 hour Timer Option Press the "2H" button.

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This is a guide about finding a controller for a pre-lit led Christmas tree. Pre-lit LED Christmas trees typically come with a remote that allows you to adjust certain features, such as the color. Without the remote, you likely cant make any of these changes. If you are in need of a new remote for your tree, here are a few suggestions on where to find a new one.

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What is the return policy for the outlet? What type of payment options do you offer at the outlet? Does the outlet offer troubleshooting services for my tree? Discover the answers to all your questions about Balsam Hill on our comprehensive Help & FAQ page. Get expert guidance on shipping, returns, and more.

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Identifying the Problem. The first step in fixing your tree lights is to identify the problem. Start by carefully inspecting the entire strand of lights, looking for any burnt-out bulbs, loose connections, or broken wires. Take your time to examine each bulb, checking for any signs of damage or discoloration.

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Control checkbox & remote control (for Color + Clear™ and set Flip™ trees). please review our TROUBLESHOOTING PAGE or REQUEST US with support. NEXT: SHAPING YOUR TREE » BALSAM HILL: YOUR PLACE FOR PREMIUM ARTIFICIAL CHRISTMAS TREES, WREATHS AND GIRLAND "Balsam Hill are Place of the Most Realistic Artificial Christmas Trees and Seasonal.

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Make sure your Christmas lights are working perfectly with this troubleshooting guide. Each step covers how to fix the Balsam Hill Color+Clear Remote control.

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First, make sure that the light section is properly plugged into the appropriate socket at the center pole of the tree. If the section is plugged in correctly, the issue may be a blown fuse. See how to find a blown fuse here. The unlit section of my tree is plugged in the correct socket and there don't seem to be any blown fuses in the power.

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The Balsam Hill flip tree is easy to set up.. 900 LED lights and a remote control; lighting is ample, even, and easy. and are controlled via remote. Balsam Hill's flip trees are also.